Let’s Start Work
Together
Please feel free to contact us. We will get back to you within 1-2 business days. Or just call us now.
Phone: 425-483-9090
Derek Dietrich: Service Manager, derekd@formostfuji.com
David Korsmo: Assistant Service Manager, davidk@formostfuji.com
Request Service Online
For your convenience, we’re adding a fillable service request form to make scheduling easier. Simply complete the form with your details, and our team will contact you to confirm your request.
Keeping Your Production Running at Peak Performance
At Formost Fuji, we know that downtime costs you money. That’s why our commitment to excellence — “Quality is first and Formost” — extends beyond our equipment to the service department that supports it.
Emergency Repairs
Preventative Maintenance
Machine Surveys
Comprehensive Equipment Training
We understand the demands of high-output production and work hard to keep your Formost Fuji packaging systems running smoothly.
Service Department
Machine Surveys
Prevent unexpected breakdowns and costly shutdowns with regularly scheduled machine surveys. A Formost Fuji technician will inspect your equipment, confirm its condition, and recommend any necessary maintenance.
To schedule a machine survey, contact:
- Derek Dietrich, Service Manager – derekd@formostfuji.com
- David Korsmo, Assistant Service Manager – davidk@formostfuji.com
New Machine Installation
Every new Formost Fuji machine can be installed by our trained service technicians. To make the most of this time, please ensure your machine is prepared before our team arrives.
Schedule your installation at least two weeks in advance.
Call 425-483-9090 or Submit a Service Request
Equipment Training
We offer training for all levels of employees—at your facility or ours. If training at our Everett, WA location, simply cover your employee’s travel, rental car, and living expenses, and we’ll provide the training free of charge.
Contact your regional sales manager or Submit a service request for training.
Service Calls
If an issue arises, first check the troubleshooting section in your operation manual. If you don’t find the solution, call our Service Department for assistance.
Copies of operation and parts manuals are available through our Parts Department. Please have your serial number ready when ordering parts or requesting service support.